Careers

AML Analyst


Department Compliance
Department Head Group Compliance Director & MLRO
Hours 9:00-5:30/ 10:30 – 7:00 (Mon-Sat), 9:00-5:30 / 10:00-6:30 (Sundays)
5 out of 7 days a week, weekend work required.
Salary DOE

Main responsibilities: 

  • Complete player risk assessments from an AML/TF point of view
  • Request and review KYC, CDD & SOF documentation
  • Communicate with members to collect the required documentation or seek further information by e-mail and phone
  • Complete open-source investigations, identifying any adverse media and to cohobate the narrative provided by the customer
  • Make recommendations for approval, approval with limits and recommendations for closure to the MLRO/DMLRO
  • Identify and report suspicious activity to the MLRO/DMLRO
  • Provide support to the Safer Gambling Team in reviewing documentation provided for affordability reviews
  • Be responsible for reviewing internal escalations from other team members of the Compliance Team
  • Conduct pre-withdrawal approval reviews for the Finance Team when escalated
  • Respond to internal concerns raised by other parts of the business
  • Liaise with other stakeholders to complete AML activities and procedures
  • Provide guidance to junior members of staff
  • Keep abreast of industry guidance and updates to policy/legislation
  • Partake in project work in developing AML procedures and policies
  • Provide support to the Head of Compliance & Group Compliance Director as required

Requirements:

  • Anti-money laundering experience within a remote gambling environment (minimum 6 months)
  • Comfortable discussing sensitive issues or concerns with members over the phone
  • Good written communication skills
  • Analytical and critical thinking skills
  • Proficient in Microsoft Office
  • ICA qualification(s) – started or completed (desired)
  • ACAM qualification(s) – started or completed (desired)

Benefits:

  • London based, opportunity for hybrid working.
  • 24 days holiday per annum + Christmas Eve
  • Company bonus scheme
  • Additional workplace benefits including pension, private healthcare, and classes at a London Fitness Studio
  • Full training provided.

Please send your CV and a Cover letter to Lily@fitzdares.com 
apply now

Safer Gambling Officer


Department Compliance
Department Head Group Compliance Director & MLRO
Hours 9am-5:30pm / 10:30am-7:00pm (Monday-Thursday), 9am-5:30pm / 10am-6:30pm (Sundays) 5 out of 7 days a week, weekend work required.
Salary Based on experience

Main responsibilities:

  • Complete review of automated alerts triggered by Fitzdares’ Markers of Harm model
  • Complete text interactions with members
  • Complete telephone interactions for both safer gambling and affordability check-ins
  • Review complex safer gambling and affordability cases
  • Complete stage 1 & 2 review and responses to Safer Gambling related complaints
  • Review member documentation submitted for affordability reviews, establishing any financial vulnerabilities
  • Complete self-exclusion reactivations with returning members
  • Respond to internal concerns raised by other parts of the business
  • Liaise with other stakeholders to complete safer gambling activities and procedures
  • Provide guidance to junior members of staff
  • Keep abreast of industry guidance and updates to policy/legislation
  • Partake in project work in developing Fitzdares Safer Gambling procedures and policies
  • Provide support to the Head of Compliance & Group Compliance Director as required

Requirements:

  • Safer Gambling experience within a remote environment (minimum 6 months)
  • Comfortable discussing sensitive issues or concerns with members over the phone
  • Good written communication skills.

Benefits:

  • London based, opportunity for hybrid working
  • 24 days holiday per annum + Christmas Eve
  • Company bonus scheme
  • Additional workplace benefits including pension, private healthcare and classes at a London Fitness Studio

Please send your CV and a Cover letter to Lily@fitzdares.com
apply now

About Fitzdares


Fitzdares is the world’s finest bookmaker and has been taking bets since 1882. With a historic focus on racing, Fitzdares was named SBC’s ‘Racing Sportsbook of the Year’ as recently as 2020. Their highly-personalised service distinguishes them from the field, complementing their slick, fast and easy-to-use digital platforms. 

Fitzdares clients can place bets more ways than with any other bookmaker, via: app, website, live chat, SMS, email and telephone. This fast, multi-channel approach allows Fitzdares to build strong relationships with clients, answer any specific questions and even debate the hot sporting topics of the day. All clients are carefully monitored by a highly-dedicated responsible gambling team to ensure a safe and fun experience.

In 2020, Fitzdares opened The Fitzdares Club in Mayfair, a home for members to watch live sport in comfort and luxury. There are nine 4K TVs across their restaurant area, bar, two private dining rooms and the dedicated ‘Racing Room’, showing any sport on demand. This year, they launched at a second location in the Cotswolds, complete with a stunning 18-hole golf course.

Please play responsibly