Help / Deposits & withdrawals

I can’t withdraw because my card is missing.

You will need to add the same card you had on the system before and make a new deposit (minimum £10) – you can then withdraw all your funds, including the new deposit. The withdrawal time should be instant, but can take up to 2-3 working days.

What if my withdrawal is delayed?

If your withdrawal is taking longer than expected, check your email for any verification requests. Still waiting? Contact support, and we’ll look into it for you.

How fast are withdrawals?

We aim to process withdrawals within 24 hours, but bank processing times may vary.

What payment methods are accepted?

We accept debit cards, bank transfers, and other secure payment methods.

 
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